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Careers

We are working together to build a culture that embraces bold vision, open communication, accountability and a relentless pursuit of the horizon. Join our team!

FULL STACK DEVELOPER

Overall Position Responsibilities:

We are looking for someone who thrives in a dynamic, cross-functional, collaborative and casual culture where passionate, highly skilled people let great ideas thrive. The Full Stack developer is responsible for front and back-end web development. We’re looking for a Full Stack developer who will take a key role on our team. Our Full Stack developer must have knowledge in all stages of software development. You will work professionally both on the user side and server side of the web development cycle. To this end, this role requires in-depth knowledge of every level of the web creation process, which includes set-up and configuration, creating server-side APIs, creating codes that power apps, and other responsibilities.

Specific Responsibilities:

  • Write backend code meeting business requirements and specification.
  • Translate designs into usable HTML, CSS, and Javascript.
  • Learn setup of application in local environment.
  • Document new changes to system.
  • Collaborate with organization, especially software engineering, to push changes into production.
  • Collaborate with other software engineers to maintain code integrity and organization.

Minimum Qualifications

  • Minimum 5 years work experience
  • Experience working with graphic designers and converting designs to visual elements a plus
  • Development experience for both mobile and desktop
  • Bachelor’s degree Computer Science preferred

Knowledge and Skills

  • Logical Thinker
  • Strong understanding of object-oriented programming
  • Familiarity with REST based API(s) a plus
  • Unit testing experience in backend and front-end
  • Capable of working on multiple projects
  • Capable of transitioning between the front-end and backend code within a project
  • Proficient understanding of distributed version control (Git in use)
  • Familiarity with GitFlow a plus
  • Wide degree of creativity and latitude is expected
  • Ability to flourish with minimal guidance, to be proactive and embrace change
  • Advanced communication, problem-solving, and time and priority management skills are necessary
  • Demonstrated desire for continuous learning and improvement

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IMPLEMENTATION SPECIALIST

Overall Position Responsibilities:

The Implementation Specialist will be tasked with supporting growth and ensuring that every FormFree customer has an ideal on-boarding experience including a smooth transition from the sales representative, a comprehensive walkthrough of the FormFree platform and integration options, and proactive guidance through the setup process. The integration team is every client’s first impression of what it’s like to be a FormFree customer as well as their first experience working with the FormFree customer success team, so it is mission-critical that this interaction is positive, efficient, and demonstrates the team’s above-and-beyond mentality.

Specific Responsibilities:

  • Provide product and best practice training, as well as technical and ad-hoc support to our new customers and ensure that their account is set up to maximize the value of our solution.
  • Support our Strategic Sales team with pre-sales activities.
  • Successfully Integrate around 10-30 new clients per month.
  • The Integration period may last anywhere between 5 and 30 days, so build customer relationships quickly and efficiently.
  • Regularly work alongside the Sales, Marketing, Support, and Account Management teams.

Minimum Qualifications

  • 6 months – 3 years’ experience in Customer Support/Customer Service preferred; Credit will be given for student leadership or other relevant experience
  • Basic understanding of the technology business preferred but not required
  • College Senior or Bachelor’s degree in Business, Finance or related field preferred; All majors will be considered

Knowledge and Skills

  • Logical Thinker
  • Strong problem-solving skills
  • Excellent relationship-building skills
  • Very comfortable learning and adopting new technology and systems quickly and efficiently
  • A high energy level and the ability to smile “through the phone”
  • Thrive in a performance-oriented environment
  • Takes pride in providing a high level of service and delivering a consistent performance
  • Advanced communication, interpersonal, negotiation, problem-solving, and time and priority management skills are necessary
  • Entrepreneurial outlook and drive – desire to own outcomes and take responsibility for driving forward
  • A passion for connecting with people and solving problems
  • Ability to flourish with minimal guidance, to be proactive and embrace change
  • Excellent analytical, customer relationship and leadership skills
  • User focused and ability to deliver high quality user experiences
  • Demonstrated desire for continuous learning and improvement
  • Excellent listening skills and ability to understand information and ideas presented through written or oral communication
  • Ability to work independently or on a team and the ability to be a “self-starter”

 

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